administrative assistant, general clerical, front office medical – Albuquerque

Position Type:

Full-time

Salary Range:

13 - 18 Hourly

Debra Lynn Kamp

10907 McVine Avenue

Sunland, California  91040

616-308-6377 cell

muustrax@hotmail.com

 

Objective:

To obtain full time employment utilizing my ability to learn new things quickly and to be an asset to any team. I am confident that I can do anything, this has been one of my strongest skills. I am striving now to find a position that I can excel in and possibly move upwards in the company.

 

Experience:

Roze Room Hospice of the Valley

Sherman Oaks, California 8/07-Present

Patient Care Secretary~ Triaging calls from patients and families determining their urgency. Ordering durable medical equipment and coordination of delivery. Creating charts and filing into those charts. Data entry and various other duties as directed by the patient care administrator or team manager.

 

Be Well

Encino, California 7/07-8/07

Front Office Administrator~answering incoming calls from patients, vendors etc. Collecting, posting and forwarding all billing information to our billing office. Opening and closing duties. Creating charts for patients, filing bill slips and any other information collected in the chart.  Arranging x-rays or other tests as directed by the doctors. General front office management duties as needed thoughout the day. 

 

 

 

Vitas Healthcare

Encino, California  4/04~7/07

Receptionist~Greeting incoming guests and notify person they were there to meet. Answering all incoming lines and directing the caller to the appropriate person. Logging all incoming patient notes and sorting to the correct team. Faxing, filing and all other general office duties as directed by the patient care administrator or business manager.

Patient Care Secretary~Triaging calls from patients and families determining their urgency. Ordering durable medical equipment and coordination of delivery. All correspondence for patients and families regarding the needs of the patient as well as correspondence with other doctors, facilities or anyone else related to patient care. Scheduling and assignments of nurses, home health aides, social worker, chaplain and doctor visits as needed and requested by team manager or family members. Working with the rn case manager and team manager arranging dme delivery and other needs along with  patient transport as needed from home to hospital or vice versa. Creating charts and filing into those charts. Data entry and various other duties as directed by the patient care administrator or team manager.

 

Axios Temporary:

Grand Rapids, Michigan  12/03~2/04

Temporary General Clerical~Various positions as needed. I have covered the front desk for an insurance office as well as an exchange financial office. I have done a couple of days of audit type work, comparing what is in the computer to what is on paper. I basically worked a day here and there wherever Axios determined I would compliment what the company needed at the time.

 

Adecco Employment Services/ AAA of Michigan

Grand Rapids, Michigan  5/03~7/03

Call Center Advocate~As a call center advocate I would answer incoming phones from our members and proceed to find them the service they needed. I did so by finding the closest tow facility to their breakdown. If needed I would also arrange rides for extra passengers and/or hotel rooms as needed. I also had to follow through and track if the service arrived in a timely manner and correct the situation as needed. Occasionally I would also renew memeberships as that department closed earlier and very few customer service representatives were available to assist with this task. This was a busy position that involved heavy customer service and problem solving skills.

 

Cancer & Hematology Centers of West Michigan

Grand Rapids, Michigan  9/00~10/02

 

Medical Records~There were 8 doctors and 8 clinics that I pulled charts for daily. I also faxed or mailed any records requests. I would also gather signatures needed from the doctors on reports or things of that nature and deliver to the correct person for the prompt care of patients. I also filed loose records from the mail or incoming fax, file dictation, cover reception, print encounter forms as patients walk in, help pull charts for doctors and nurses as needed for messages throughout the day. This along with various clerical duties as they arise. I also covered for the Information Tech by running daily schedules and reports in his absence. I also assisted with moving patients from lab area to doctor visit to chemotherapy area as needed when staff wasn't available.

HHS, Health Options, Inc.

Grand Rapids, Michigan  5/99~9/00

Call Center Representative~Answering incoming calls, triaging to the correct nurse, sorting all incoming correspondence and delivering to the correct person. Stamping all outgoing correspondence. Setting up board and other meetings, scheduling rooms, refreshements and such for meetings. Ordering and inventory control for all office supplies and long term care supplies for the company. Some logging of claims and data input.

 

Forest Hills Foods

Grand Rapids, Michigan  3/99~10/99

Barista~Customer service, making specialty coffee drinks, smoothies, inventory, cashering and stocking supplies.

 

Education:

Glendale Community College  1/07

Introduction to Medical Billing~Certificate

 

Beacon Learning Center  4/03

Microsoft Word~Certificate

 

Forest Hills Central

High school education

 

Kent Skills Center  6/82

Technical school~licensed Cosmetologist for 22 years.

 

Skills:

Switchboard, Typing, Basic Word, Excel, Outlook (email/paging/calander) and Internet manuverability.

 

References:

Available upon request